Comtrak pioneered the path of central station video services. We have a decade’s worth of experience in helping central stations efficiently provide new video/audio services. With feature-rich and easy-to-use workstations, high-quality video, integrated two-way audio and interface to alarm-handling software (e.g. MAS), central stations are able to efficiently offer advanced services such as video alarm verification, remote guard tours and business monitoring. Our central station offers a high level of integration and operator efficiency.
Unlike other DVR products, our product was designed specifically for the central station or centrally managed applications. If you are a service provider offering central monitoring services, our central station software interfaces seamlessly with other central station software (e.g. MAS) to provide immediate notification of alarm events and automatic queuing of alarm-related video.
Our central station customers are continuously finding new services to provide using our powerful features:
- Seamless integration with existing alarm-handling software so interactive video sessions are automatically created when one of your operators handles an alarm.
- Alarm-related video is queued for easy viewing and allows the operator to make a quick real-time video alarm verification prior to dispatching authorities.
- Integrated two-way audio channel provides audio verification of alarms.
- Integrated video/audio capability enables operators to perform interactive remote guard tours, announcement services, and access control services.
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